The company AIRWAVE takes the greatest care in design and production of its products and proudly offers 6 months warrant, from the date of purchase against manufacturing defects.
In order to benefit from the AIRWAVE warranty, you are required to complete the warranty form on the website in the “Warranty” section, within 14 days of purchase. Only a fully completed warranty form, including the name of the retailer and date of purchase, will be accepted to validate this warranty.
In order to settle a warranty claim, AIRWAVE must be notified in writing immediately after discovery of a defect. We will require photos showing the defect, and/or inspection of the equipment, to be posted as the owner’s cost.
If a product is deemed to be defective by AIRWAVE, the warranty covers the repair or replacement of the defective product only. The owner is not entitled to replacement equipment during the warranty claim.
Some degradation of materials due to wear and tear is to be considered normal and will be excluded from claims. The warranty does not cover damage caused by anything other than defects in material and workmanship. This means that damage caused by careless or incorrect use of the product including accidents, inadequate maintenance, unsuitable storage, damage by solvents, fuel, chemicals, sand or seawater, overloading, rigging with non-AIRWAVE components, exposure to extreme temperatures, or prolonged sun exposure and colour fading are also excluded.
This warranty is voided if any unauthorised repair, change or modification has been made to any part of the equipment. The warranty for any repaired or replaced equipment is good from the date of the original purchase only. The original purchase receipt must accompany all warranty claims. The claim for warranty service exists between the person or entity who purchased the equipment from AIRWAVE. The warranty obligations only apply to private sport and leisure time activities, not for use for commercial purposes.